ZRA is a cybersecurity firm that has developed management frameworks to design program and organizational Concepts of Operation (CONOPs) for the Cybersecurity Protection System (NCPS), Continuous Diagnostics and Mitigation (CDM), and Incident Handling. The company has a proven history of Concept of Operations (CONOPS) development in these areas, ensuring successful system development and the integration of diverse capabilities from CISA stakeholders. ZRA’s operating models, derived from industry and government best practices, facilitate the definition of roles and responsibilities, ensuring the successful development of systems.

ZRA, with over 20 years of experience in designing and producing cybersecurity Operational Requirements Documents (ORD), collaborates with requirements engineers to create comprehensive ORD products that encompass technical, operational, functional, and security requirements. We manage the transition from CONOPs design to ORD design, providing a formal framework for gathering input and exploring different approaches to ORD. ZRA manages teams to deliver high-quality ORD end products that can be utilized throughout the Systems Engineering Life Cycle and Acquisition Life Cycle Framework.

ZRA offers comprehensive support throughout the Systems Engineering Life Cycle (SELC), specializing in cybersecurity and infrastructure security programs. We have a successful track record in major cybersecurity and infrastructure security programs, and their expertise in solutions engineering is essential for developing the SELC Tailoring Plan. ZRA also conducts study plan reviews, solution engineering reviews, critical project planning reviews, and systems definition reviews. We also provide compliance and oversight materials to senior leaders at CISA and DHS, and we produce the Acquisition Program Baseline, Operational Requirements Document, and Earned Value Management reports.

ZRA has been providing guidance to CISA managers and leaders on workflow and operating models for the past five years in response to CISA’s increasing expectations and mission requirements. New stakeholders, evolving requirements, and agile methodologies all have an impact on the support. The development of operating models is crucial for seamless integration among stakeholders and enhances engineering and operational collaboration, which are essential for meeting CISA’s evolving mission needs.

ZRA is a company that focuses on facilitating stakeholder integration within the One CISA framework. We use operating models and workflow analysis to identify gaps, address needs, and capitalize on opportunities. With over 20 years of experience, we have successfully implemented managerial directives and met expectations through comprehensive stakeholder engagement support services. We use frameworks to prioritize engineering and operational collaboration, fostering partnerships with other DHS entities such as Science & Technology, the Intelligence Community, FFRDCs, and UARCs. We utilize techniques such as state-of-the-art conferences to facilitate technical discussions and outputs for CISA leaders.

ZRA, a leading provider of operating models and expertise in policy development, has been working closely with the Department of Homeland Security (DHS) and the Cybersecurity and Infrastructure Security Agency (CISA) for over 20 years to support program leaders in implementing innovative programs. Our AOP support is particularly valuable as CISA expands its mission and incorporates innovative technology and security solutions. ZRA’s support extends beyond AOP design, encompassing stakeholder integration, alignment with resource allocation planning and program decision options, and utilization of policy priorities such as those outlined in Resource Planning Guidance.